What our
customers say
Our customers form the back bone of our business. We strive to deliver spectacular service and when we receive feedback like this we celebrate knowing that we’ve maintained our promise! Thank you for your feedback!

⭐⭐⭐⭐⭐
SB…the best …compassionate. caring. Quick response. security personnel are so respectful.
Control room staff are so caring and helpful.
Keep up the great work
— Niroopa Ramtahal —
Google Review
Hi all. I just want to put out a word out for Shawn and the SB Team. My eldest son was held at gunpoint to his head yesterday afternoon in the traffic and his phone and wallet taken. Broad daylight at Republic and Bram Fischer. The idiots still don’t realise the phone is pinging as an iPhone and it’s trackable. One call to Shawn and all hell broke loose. His guys called in SAPS and have chased these guys all over Joburg but they in and out the flats. It’s not their issue to deal with but it’s just another way they go above and beyond to help their clients. If you ever wonder if you should move to another security provider, this should be in the back of your mind. They are truly an amazing company. Thank you again Shawn and Alex for everything you gents have done for a family in Trauma.
03-07-2018
Thank you so much for the speedy service received today.
The team came out to the office and check the door.
All seems to be working now.
Highly professional security company, and they really care about you and your family and your pets because they carry pet e med neutralizers. Their staff are kind and caring. I highly recommend them
— Gigi be u —
Google Review
— Israt Jahan —
Google Review
Excellent service, friendly staff, competitive prices. I highly recommend Security Brokers!!
— Lauren Gray —
Google Review
— Alain Dromgool —
Google Review
— Donovan De Polo —
Google Review
I got a call informing me, my fence went off but everything has already been checked and all is fine.
This is absolutely amazing !!
Thank you!!!
Thank you SB Security for being so helpful and proactive, we are seriously impressed with professionalism of your team and would recommend you to all.
— Dianne Tuininga —
Google Review
Exceptional service, friendly technicians and will recommend over and over!!!
— Heili Zimmerman —
Google Review
Excellent Security Company
— Taurai Malvin Dube —
Google Review
Hi SB Security, we are extremely grateful for the effort you put into last night’s patrol.
Unit 40 has been contacted. The chair in the corner of the garden was placed there by the owner’s son. The owner will remove it today, as well as store away any other items that could be used for gaining access/exit.
Thank you so much!
— Rodger Maarman —
Google Review
Hi SB Security, we are extremely grateful for the effort you put into last night’s patrol.
Unit 40 has been contacted. The chair in the corner of the garden was placed there by the owner’s son. The owner will remove it today, as well as store away any other items that could be used for gaining access/exit.
Thank you so much!
— Luis Nery —
Google Review
Congratulations on all your arrests. Your security guard was great getting rid of some thugs trying to steal my transformer.
They are phenomenal! What a team.
Well done SB Security.
Your accolades are so deserved.
— Mashudu Munyai —
Google Review
A huge shout out to SB Security for the amazing service on the installation of our alarm system.
Nicolas was probably sick of the phone calls. but oh my how accommodating to our needs.
Thank you SB Security.
Happy Birthday to SB Security, Shawn and your awesome team.
So happy to have you as our preffered private home security service provider AND our RCW Community added security service provider!
Keep up the great work your team are doing in our community.
Happy Birthday to the SB Security Team.
Thank you for your continued commitment to our community. We are proud to work alongside you in serving & saving lives.
With love, Your fire family.
Happy Birthday team.
I always see your cars around Randpark Ridge.
All the best and keep growing.
I also had wonderful service from Westley at SB Security.
I also called multiple times to get it right
SB Security the absolute best. Service incredible! Staff Friendly.
Shawn Nicholls and his team really go above and beyond.
Quickest response I’ve ever had both calling and response
Outstanding service from SB Security. Thank you
— Dawn —
Big shout out to SB Security.
My husband’s factory was robbed…
We got home and saw on the cameras that a guy was still in the factory.
We called our security company Who after 2 hours had still not left. SB, who don’t even cover Kya Sands dispatched a vehicle and the guy has been caught!
Raymond called to check up if we were ok.
Hazel Ammann
Thank you so much Shawn and all the SB team for the amazing service you continue to provide to all of us in RCW.
Thank you as well for the additional patrols during the Festive Season.
Bless you all, we really appreciate you
Hi Shawn.
Just wanted to say thank you SB. I had to rush to hospital a 3 this morning and was scared to be driving just my daughter and I so I called the control room and asked if anyone could just be at the gate as i went as i was scared. Your guy escorted me all the way to the hospital.
Hi Shawn.
Thank you, once again, for the incredible service from your team. Chris form the control room phoned to tell me that the ****** gate alarm had activated and that one of your guards had called on the complex and walked around inside. I went to check on the gate only to find that Gift was sitting in his vehicle, inside the complex, in order to check that nobody entered and waiting for someone to bring a remote to see if the gate would operate. Fortunately it worked with my remote and everything is back to normal.
Thank you again Shawn.
— Regards Dave —
Serious Champions!
They always ready and willing to help and really do go above and beyond
I would like to again extend my deepest gratitude to SB Security for responding to my request for help after I’d heard a serious car accident take place somewhere just outside our complex.
SB Security responded immediately! They located the accident scene, on Dale Lace just after TWE as the road bends towards Scott Ave – along Fairthorn Estate.
I scurried to meet them to try help with a few survivor items for the occupants of the vehicle until the Ambulance arrived.
SB Security not only attended to my call, they assisted and stayed with the occupants of the vehicle from then – around 1:45am right through to when the Ambulance came/transported the occupants to hopsital, also until the flatbed towed the car away, until after all the tow trucks left … until there was only a 4 of us left – which was at about 4am.
Soooo, THANK YOU AGAIN SB Security, for going above and beyond for your community!! We are very lucky to have you! Extra special thanks to Ephriam, Wiseman, Reggie and the Control Room Operator/s. Your fast response and call to emergency services helped save the lives of the vehicle occupants as well as prevented other accidents – thank you for parking your cars with flashing lights to block the road and warn motorists of the scene.
Thank you
My family and I are so grateful for the excellent service rendered by SB and Emer g Med today. They were absolutely phenomenal with my mother. She’s in hospital at present and will recover. Thank you again everyone for your help and concern. 🙏🙏PS: even Harry got some TLC🐶❤️
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SB has been our area and household security company for some years. In this time they have proven to be highly efficient and reliable. What they said they would do all the years back is excatly what they continue to do without falter.
SB Security is a highly recommendable company.
— Johann Wassermann —
Google Review
Hi Shawn
Just not to continue with a ‘private’ chat on the Boskruin Security Group.
Just a word to say thanks and well done to the SB Team wrt the incident this morning, but also overall.
You have a great company.
On behalf of the residents of Isabel Crescent, I would like to say a huge thank you for your help when our “wheels fell off” at the gate.
Your willingness to help us was admirable.
You guys rock!
— Stanley Clifford —
Google Review
If your family’s safety is important to you, then you need to go to Security Brokerz. They don’t try to ‘sell’ you something. They genuinely care about your personal needs and will come up with the best security solution for you at the best possible price. I would not trust another company. I’ve moved to the US but if I were ever to return to South Africa, it would be under the care of SB.
— Chanti Niven —
Google Review
— Justice Chonco —
Google Review
Hi guys.
I would just like to send a message to you thanking your staff, I never got the one officers name. I was out with my friend last night and i think her drink was spiked. Anyway she refused for me to call an ambulance and insisted on driving home. I was following her and she had to pull over and we were on the road for quite a while. The one officer near the shell garage on C R Swart checked in. We started driving off and got a bit further down the road where she had to pull over again. This time Raymond came down the road. I told him what I thought was going on. He insisted on following us home to make sure she got home safely and told me to call should I need medical assistance.
Your staff are wonderful. Having Raymond follow really made a big difference to my stress levels as I was following her on my bike.
Regards
Cameron
Such professionalism from everyone whether it be advice & installations , patrols & monitoring..the best team all round. Congrats on a well run company Shawn! Thank you Wes and Ed for finding solutions today, your willingness and expertise is in a league of its own, so appreciated always.
— Elizabeth Meyer —
Google Review
Fast, efficient first class service
— Kevin Clark —
Google Review
— Greg Sletcher —
Google Review
— Natalie Correia —
Google Review
Good morning. I just wanted to say a big thank you. Our alarm went off last night and your response were phenomenal. We watched the man thoroughly inspect the property on our cameras 😁 and then they phoned to inform us our electric fence on the back property was damaged/loose. We are really impressed with the detailed inspection and feedback. Cady. 4 Koekoek.
— Riley Maher —
Google Review
Hi guys, just a special thank you for assistance over the last week with all our power issues. We truly appreciate the fact that you always come through for us even when we send you last minute requests.
— Celicia Snyman —
Google Review
Morning SB, thank you for helping out with security last night🙏🏻.
Excellent service as always 😉
Regards
Towell family.
— Monica Jones —
Google Review
— Terence Duff —
Google Review
Morning
Very chuffed with SB Security today. We have a company coming to do maintenance this morning 7am and i didn’t tell Security.
When I got here there were two response units already here to see what’s going on.
Very happy client today.
And just now Security standing off here to make me feel safe. Super Happy.
Thanks for great work.
— Clemon Lingerfelder —
Google Review
Hi Shawn,
I want to express my thanks to yourself for what you have done for my family and I in a time of need. Your protection of us is highly appreciated.
This is the first time that i have seen a community security company with such excellent service and really go out of their way to protect clients and non clients.
— Jason Solomons —
Google Review
— Jaco de Kock —
Google Review
Good Morning Shawn
First if all, just want to thank you staff members Wesley and Allan, they were very helpful and assisted in getting the fence sorted out.
It is a pleasure to work with such a great security company that has the residence safety at heart.
— Jean Botha —
Google Review
Well. We have left the community and the country now. House sold (4 Lyster) and completed yesterday so thats us done. I just want to to to all on this group, especially Shaun and his amazing team at SB, that I was never concerned or worried about living in our little part of JHB. From day one crime was something that I felt I didn’t have to worry about at the house and that allowed my young kids to grow up carefree. The way we looked after each other was always special and I will miss it. All the best to those that remain at RCW and may SB continue to keep you all safe.
Regards from Terence, kerry and young Ethan and Grace.
— RICHARD DAVID PARR —
Google Review
Good morning
Received. Thank you Raymond Thank you for the incredible person he is to you and your business.
Please pass this on to him
Thanks
Hi Shawn, Wes, Eddie and the team,
We woud like to sincerely thank you all, not only for the hard work that you put in today but for everything you have done for us throughout year.
You have no idea how grateful we are to have such a committed, supportive and dedicated security team looking after us and our complex.
We wish you all a merry Christmas and all the best for 2022.
Kind regards, the Trustees and all at Hebron
Hi …
cant thank your team enough for assistance at 19 Hedgehog Street Bishop last night. . Your guys in the early hours of the morning went out of their way to let us know gate wasn’t closed properly due to no electricity throughout suburb.
They also patrolled a couple of times. Wish to thank Westley who has, assisted us since we joined SB on more than one occasion. Outstanding service and such a pleasant manner.
Thank you so much. Very impressed with the excellent service.
Thanks once again for the fantastic service in sorting out my gate motor after the old one died.
Can’t fault the expertise of your technical staff.
Prompt and efficient service. Keep up the good work, I would recommend you.
— Thanks Sue! —
I would like to commend Wesley and his team on the excellent service received, very professional and efficient thank you.
— Donna, Sundowner —
Thank you again for such excellent service Shawn!!
Sorting out our siren today! Your staff were also BRILLIANT last night early hours of this morning checking after our fence alarm went off and clearly someone tried their luck! They did such a thorough check all around!
Take care and be safe.
— Fien, Boskruin —
⭐⭐⭐⭐⭐
SB Security is a top-notch security company that has consistently exceeded our expectations. Their professionalism, attention to detail, and dedication to keeping our premises safe and secure are truly commendable.
The security guards provided by SB Security are highly trained and vigilant, ensuring that our property is protected at all times. Their proactive approach to security has helped us prevent potential security threats and maintain a safe environment for our staff and customers.
Moreover, SB Security’s customer service is outstanding. They are always responsive to our needs and are quick to address any concerns we may have. Their commitment to customer satisfaction is truly remarkable.
Overall, we are extremely satisfied with the services provided by SB Security. We highly recommend them to anyone in need of professional security services.
Thanks guys, 2 minutes and you were here. Excellent service. Well done keep up the great work much appreciated 👍
— Andrew Morris —
Google Review
Always ready & React incredibly fast.
— Vladimir Alexandrov —
Google Review
Top notch security company with exceptional service in all aspects.
— Jan van Rooyen —
Google Review
Great service
— Ryan Baleson —
Google Review
A big thank you to SB. Your response time to any query the group posts is pnemominal, you guys always respond with urgency. Thanks very much
— Ndlovu Mzwenhlanhla —
Google Review
Hi Sean….I had a problem here in L Village at No 11. The owner, Angela is away & the young couple house sitting had the ladies mother babysitting at No 11…she has taken her 11month old baby for a walk outside when Angela’s maid left, locking the house with the Granny & baby locked outside & no way of getting into the house & the electric fence is active around No 11 property. I heard the Granny calling for help & calked SB’s Ops room. Herman (?) responded & was an absolute superstar. He managed to get into the property & we passed a long ladder to him (managing to clear the electric fencing!👏🏻👏🏻) which he used to climb through an upstairs window & retrieve the Granny’s handbag in the lounge downstairs, in which the keys of the house were. Herman did an outstanding job of assisting with no hesitation whatever & did so very efficiently & quickly! He needs to be commended.
Thank you & Warm Regards,
Beth ( L Village).
— Innocent Kubayi —
Google Review
Good Morning
We would like to compliment your team, who are efficient and extremely pleasant
John & Les Hay
Sharonlea
— Wynand Burger —
Google Review
The most organised security company that I know of, always at hand when you need them.
NONI
— Monametsi Philemon —
Google Review
Dear SB Management
I would just like to put out there how happy I am with SB security . There guards are always professional, polite and always give a wave and a smile.
Since they have taken over the security at the complex where I stay I can honestly say that I feel so much safer than before.
Kind regards
Mark Northwold Resident
Also a special thanks to SB for keeping us safe this year, you guys are incredible
Our complex sent a WhatsApp alert at 01:54 this morning. A reply was received from SB Security at 01:54 (HOW MUCH QUICKER CAN YOU BE).
Within 10 mins they were on site and able to see the suspects!
SB SECURITY IS THE WAY TO GO !!
— Velani Sikhosana —
Google Review
The residence at ****** wish to thank you for your response to our emergency last night.
Your control room actioned your SB team, ambulance and police, all arriving extremely quickly.
Hi Shawn.
I must compliment you on your guard and response vehicle that came to our complex at approx. 3 am this morning.
They were awesome.
— Garth Voigt —
Google Review
.G/morning Shawn, Just to say thank you for your care and super service towards your clients. Being attentive to their needs and respond the way you do with your team is admirable. May you and your company keep growing and you and your family be blessed.
Warm thoughts
— Nolda —
Best reaction time I have ever had from a security company. SB Never disappoint.
I feel 100% confident in SB to protect our home and family
— Laura Sole —
Just want to give you a huge thumbs up. Vicky gave me a call yesterday to confirm that I had tested alarm signal. Only got around to it today – via the WhatsApp option to control. Super impressed at the efficiency of the control room and the systems.
— Lauren —
Just a note to say thank you for caring. Our outside gate light as well as our neighbors were stolen yesterday.
Our alarm did not go off yesterday afternoon when we were out, but not sure if the two were related.
I called your office just to keep them informed and spoke to Beverly.
Without asking she sent a vehicle to come and check and I noticed that the vehicle sat in our driveway on and off during the night.
Thank you for the personal and caring service definitely one of the best!
— Michelle —
Good morning
Just wanted to pass on my absolute appreciation and thanks to Raymon from SB and one of the other gentleman who assisted me this morning when I got stuck on Northumberland while taking my 4-year-old to Nursery school.
I was a nervous wreck (especially having my little one with me) and really appreciate the support and service.
Thank you so much
Tracy Brighton
Sundowner Resident
Hi there Shawn, thank you ever so much for all the trouble you guys went to, it really is appreciated. You definitely have a winner in Wesley. What an asset he must be To SB. Sorry Shawn, i really was not aware that you guys also do gate automation and repairs. Anyway chat on Tuesday. Enjoy your weekend and you and your family stay safe.
— Renier Sundowner —
— Wailfulboot19 Wailfulboot69 —
Google Review
Hi Shawn and SB team
I just want to commend the operator (Richard) who took my wife’s call earlier, we reside at xxx Sundowner and had tree fellers on site today. There was a freak accident which saw one tree collapse and one guy falling about 5 to 6 meters with the tree to the ground and, what appeared to be quite severely injured.
In panic our first thought was to call SB for assistance with paramedic or ambulance.
Richard who took the call swiftly took details of the injured man and facilitated a state ambulance who arrived within 15 to 20 minutes of the initial call.
The paramedics attended to the injured gent and all well under the circumstances.
I really want to thank SB, and in specific the operator Richard who took the call for assistance today with organising the medical assistance.
Awesome to know we have support like this at our finger tips.
— Reon —
Shawn,
I just want to say huge thank you for pushing to get my garage motor done asap, I really appreciate it! Your team arrived, did the work, explained everything to me, the whole team was awesome, friendly and job super well done!
I have really enjoyed being on SB customer and service levels have always been absolutely amazing!
Thank you thank you Thank you!!
Dear Shawn
I must compliment you on your exceptional team, from the reaction guys, who are always visible, willing, available and have our backs, to the competent technical team and finally yourself, who is thoroughly involved in every aspect and honorable!!
It is an absolute pleasure doing business with you and your team.
— Shelton —
Google Review
I just want to do a big shoutout to Jakes and SB Security.
We weren’t home last night and our son heard some one in the yard and pressed his panic button.
Within seconds the first vechile arrived and within minutes Jakes and other members were on site and scanned the premises. Thank you so much🙏🏻
⭐⭐⭐⭐⭐
My wife went to South Africa for an extended stay because her family live there. She was understandably nervous because of the high crime rate. SB Security is well known to be the very best in security and took excellent care of her throughout that stay. They were friendly, courteous and professional at all times. She said she kept setting the alarm off by mistake (here in the US we don’t have the need for such high tech security) and she said the guards would appear in record time and were always extremely polite and patient with her. She says she felt completely safe while she was there and would not hesitate to hire them again.
— dan peterson —
Google Review
— Simbarashe Sibangiso —
Google Review
— Wikus van Zyl Loots —
Google Review
Thank you for the amazing service that you provide for our community and for making us feel safe.
— Romenia Solomons —
Google Review
Friendly & professional service. The team is genuinely concerned about your safety & well-being. Keep up the great work!
— Nicola Fairweather —
Google Review
The most organized security company I know of always at hand when you need them
— Noni Niven —
Google Review
THANK YOU!
On behalf of everyone at Hebron, thank you SB Security for last night’s proactive security patrol. We were not expecting it. Well done! Your efforts are very much appreciated.
— Lifa Phoku —
Google Review
Hi Guys
Thank you very much for helping us out. Your staff was very friendly, helpful and cleaned up afterwards!
— Westley Wynne —
Google Review
Thanks Frederick, the guys are doing a wonderful job at the office.
Your and your teams input and effort is much appreciated Rodney
Thank you SB for your fantastic service. May you all have a wonderful New Year.
Keep Safe, God Bless.
To all our Neighbour’s Happy New Year
— Kevin Butho —
Google Review
“Wesley is awesome”
— Duncan, Boskruin —
Hi Shawn
.
I just had to let you know that the service received has been exceptional. Firstly it is so quick. And everyone that I have dealt with has been so pleasant so competent, and so Engaged! They are obviously happy and this says so much.
I was nervous to change my security company as my daughter and I live on the greenbelt, and I had built up trust in our security company over the years, but I am feeling so comfortable and that I am in really good hands.
And thank you for taking us on a month early at no cost. This is such an unusual experience I am I am A little lost for words!
— Sphiwe Mdluli —
Google Review
Nobody can take risks with their families these days. As a family, we were victims of crime many times and know how traumatic it is. There really isn’t any amount of money I’d pay to ensure my family is safe.
Knowing what I know now, I would not take chances with any other security company. The owners take a personal interest in providing the BEST protection available and within your budget. If your family’s security are important to you, I recommend you make this your first call.
— Chanti Niven —
— Aldren Govender —
Google Review
Your guys just left.`
Thank you for such professional guys doing their work.
— Natasha! —
— Sarlah Van Zyl —
Google Review
Good Evening
Just want to thank you your employee Gift for staying with my pregnant daughter with her car this evening and waiting for her husband to arrive. Gift you even helped sort the car out but kept them safe. I cannot thank you enough.
Please let Gift know that we appreciate everything. Gift, you are so kind and what an asset you are to SB Security. It is great to know there are caring people out there. Thank you again
— Nikola —
Just need to tell you that all our systems are behaving impeccably thanks to you and your team. Kudos to Wesley, such a polite and gentlemanly behaviour and a good technical guy to have on your team. Cheers for now.
— Lucas, Northwold —
— Phumzile Sithole —
Google Review
A very big thank you to all 1st responders (Security, Medics, Community Fire Fighters, …)
You have helped us build a community that has the best support a person can ask for…. Thank you.
A special thank you to SB Security for the partnership that you have built with RPR4. CGFA… you guys rock and have helped us out on more than one occasion.
All other Security, Medics and 1st responders…. hats off to you 🙏🏼
You guys keep the neighbourhood safe and secure and when we need your support, you guys are front and center… we cannot thank you enough for your support.
Wishing you all a happy, healthy and prosperous 2022 🙏🏼
⭐⭐⭐⭐
— Gerhard Steenkamp —
Google Review
As usual service is outstanding! Electricity just tripped and before I could even get to box to flick it back on SB control room had called to inform me of a power failure.
Thanks SB for your incredible service.
To Shawn and all SB security, wishing you and all your loved ones a very happy 2022.
Thank you for your amazing service last year. All our love
Dear Shawn
Unfortunately I have to give 30 days’ notice to terminate our contract with you and the team. We are moving out of the province at the end of August. I will try and arrange to have the new owners take your service on.
On a side, it’s been a privilege to work with your company. Your service and customer empathy is outstanding and i can only hope that i find business where I am moving to that can conduct like yourself and your team.
Hi Shawn.
I just want to pass you a compliment. A lovely young man Wesley came late yesterday afternoon to repair our broken fence wires. Awesome guy.
Thank you kindly.
— Joey, Randpark Ridge —
Hi there.
Justice and his assistant were here earlier. Just to thank you for their professional service and (mainly) for them being on time!
Most impressed.
I just want to say thank to Shawn we had an armed robbery on Tuesday. We were not even part of SB Security and he was the first to assist! Thank you for being a good person the lord Bless you and keep you!
— Tyronne —
I would like to acknowledge Emmanuel a member of your response team.
I asked him to join myself and another *** resident yesterday afternoon while we walked the perimeter fence looking for the reason as to why our electric fence keeps going off.
He was most helpful and pleasant. When praised, he commented “It’s my job” that is a great employee. Many thanks Emmanuel and SB team.
— Bridget —
Hi Shawn Just wanted to say a quick thanks! I called your office on Saturday to ask for a jump start on my car as sods law would have it the battery went flat! Your response officer arrived within two minutes to assist and we sorted the problem out in less than five minutes. I am now the proud owner of a new car battery!
— Thanks so much Regards, Brian —